One-Time Diagnostics & Repairs
Pricing:
Welcome to our One-Time Diagnostics & Repairs service! Here’s how it works:
Service Overview:
Our One-Time service is designed to make diagnosing and repairing your devices straightforward and affordable. For $100 per device, we cover the labor needed to diagnose and repair your Desktop, Laptop, Mobile Device, or Printer.
What is Covered:
- Labor Only: The flat rate covers the labor involved in diagnosing and repairing your device. It does not include the cost of any hardware or software that may be required. For instance, if your device has a broken screen, you would need to purchase a replacement screen. We can facilitate this purchase, ensuring it comes from a trusted supplier with a warranty.
Additional Fees:
- Dropoff: Free. You can drop off your device at our location at no additional cost.
- In-Home Service or Pickup: $65 additional fee per device. If you prefer to have us pick up your device or attempt the service in your home, an additional fee will apply.
Important Considerations:
- Parts Provided by Client: If you choose to provide your own parts, please note that we are not responsible for their functionality or durability post-repair. We highly recommend allowing us to source the necessary parts to ensure quality and warranty coverage.
- Scheduling: Due to our small business setup, all services must be scheduled in advance. After submitting the form, a technician will contact you to arrange a convenient time. As we expand our team, we’ll offer more flexibility and appreciate your understanding.
- Intake Process: Upon arrival, whether at your home or our location, there will be an intake process where we document the condition of your device(s) and obtain your signature on the completed form. This ensures clear records for both parties. If the repair requires bench work, we will take your device to our workshop and arrange for a return time once the repair is complete.
- First Come, First Served: Repairs are handled in the order devices are received. During intake, we will provide an estimated completion time based on our current workload and the initial diagnosis. Please note that this estimate may change if further diagnostics reveal additional issues or require ordering parts. In such cases, we will contact you with an updated timeline and invoice for any necessary parts.
- Wide Range of Services: Our expertise covers a broad range of diagnostic and repair services, which is why we don’t list every possible issue on our home page. If you have any questions or need further clarification, please don’t hesitate to call us or use the contact form.
We’re here to make the repair process as smooth as possible and ensure your devices are back up and running efficiently. Thank you for choosing our service!
